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To prepare for the Salesforce Certified OmniStudio Consultant exam, professionals should have a solid understanding of the Salesforce platform and its various features and functions. They should also have experience working with the OmniStudio suite of products, including Interaction Studio, Audience Studio, and Datorama. Salesforce offers a variety of training resources and certification study materials to help professionals prepare for the exam, including online courses, study guides, and practice exams. Professionals can also attend in-person or virtual training sessions to gain hands-on experience with the OmniStudio suite of products.

Salesforce OmniStudio-Consultant Exam is a certification exam designed to test the proficiency of Salesforce professionals in the field of OmniStudio. OmniStudio is a powerful suite of tools that enables organizations to create and manage custom digital experiences across all channels and devices. The Salesforce Certified OmniStudio Consultant certification validates an individual's ability to implement and optimize the OmniStudio platform to deliver seamless customer experiences.

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Salesforce Certified OmniStudio Consultant Sample Questions (Q29-Q34):

NEW QUESTION # 29
Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers

A. User input fields
B. Table formatting
C. Links or images
D. Error conditions
E. Text formatting

Answer: B,C,E

Explanation:
A Text Block element in OmniScript can perform three functions: display links or images, apply text formatting, and format tables. A Text Block element can use HTML tags to create hyperlinks or embed images in the OmniScript. It can also use CSS properties to style the text, such as font size, color, alignment, etc. Additionally, a Text Block element can use HTML table tags to create and format tables in the OmniScript

NEW QUESTION # 30
A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.
Which OmniScript feature should the consultant recommend to meet this requirement?

A. Conditional Views
B. User Roles
C. Script Configuration
D. Script Profiles

Answer: A

NEW QUESTION # 31
A business has a requirement to display cases in a console for service agents. Cases can have a variety of statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the case. When the case is Active or Escalated, agents should not have the option to reopen the case.
Which FlexCard functionality can be used to meet this requirement?

A. Conditional View
B. Styling
C. Flyouts
D. State

Answer: A

NEW QUESTION # 32
A business Implements FlexCards in their customer 360° view. The business wants to add a new action to on the FlexCards that redirects users to an external web page.
Which type of action should the consultant recommend to meet this new requirement?

A. URL
B. Event
C. Redirect
D. Navigate

Answer: D

Explanation:
The type of action that the consultant should recommend to meet this new requirement is Navigate. A Navigate action is a button or a link that can redirect the user to another web page or URL. The consultant can use a Navigate action to add a new action to the FlexCards that redirects users to an external web page

NEW QUESTION # 33
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers

A. Display a 360° view of the customer
B. Display different actions based on context
C. Allow customers to enter bill payment information
D. Guide users through complex processes

Answer: A,D

NEW QUESTION # 34
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